Policies:

• Upon receiving your scheduled project I will contact you within 24 hours via email with questions and arrangements.


• Payment is due before the project is begun. Except under pre-arranged situations all projects are based on an hourly rate with a one hour minimum payment requirement on any job. If the assignment ends up requiring less hours than you have paid for I will cheerfully refund any part of your payment that was not used.


• I will make adjustments in the pay rate for long-term or permanent assignments.


• Paypal is my preferred method of payment, but I will accept a check through mail if that is your only way of paying.


• You will have 24 hours after completion of the project to approve or request an edit of my work. Edits requested after 24 hours will incur an additional discounted fee.


• Turn around for resumes and proofreading and editing of reports, blog posts, web pages, articles, etc. is two business days. Ebooks, print books and audio transcriptions require five business days. I usually complete all assignments in less time than those stated but I give myself a little leeway in case of computer downtime or other unexpected occurrences.
  
  If the project will take longer than the times stated above I will contact you by email or a Twitter Direct Message at which time you may make a decision regarding your order.
  
  Please note that I do reserve the right to change my quoted fee if during the completion of the project it proves to be more detailed than first anticipated.
  
  Once work has begun on a project there are no refunds if for any reason you choose to cancel the assignment.


• To assure my very best work and timeliness, monthly retainer clients are limited to TWO.


• All completed assignments can be tracked for time spent on them if requested.


• I will respond to all email inquiries within 24 hours of receipt unless noted on the website that I am unavailable for a certain time period.

Prices based on an hourly rate with a one hour minimum requirement on any job:

• Proofreading and Editing Reports, Blog Posts, Web Pages, Articles, Press Releases, etc. - $20/hour


• Proofreading and Editing Ebooks - $25/hour


• Proofreading and Editing Print Books - $30/hour - Other Duties, Such as Formatting and Getting Ready for Printer Will Require an Additional Fee


• Transcription of Audio/Video to DOC and/or PDF File - $100 per hour of audio. Bonus with transcriptions, FREE proofread and edit


• Back-Up of Your Edited or Transcribed Material Burned to a CD and Mailed - $20 flat fee for US Residents - $25 for International


• Conversion of Any DOC File to PDF Format - $15 flat fee


• Resumes in DOC or PDF Format - $25 flat fee


• Resumes w/Cover Letter Printed on Stock Paper and Sent by Postal Mail - $35 flat fee


• WordPress Blog Maintenance - Includes Installation on Hosting Accounts with cPanel, and/or Theme, Widget and Plug-In Installation or Update - $75 flat fee

Retainer Services - Paid in advance ONLY:

• Proofreading, Editing, Social Networking Assistance, Help Desk Assistance, Email Account Maintenance, Blog Posting, Web Page updates, Submitting your Blogs & Articles to directories, etc. can be retained weekly or monthly to save you money and assure continual workflow.


• Ten hours per week $15 per hour = $150


• Fifteen hours per week $13 per hour = $199


• Twenty hours per week $11 per hour = $220


• You can use your entire retainer fee on one project OR mix them up in any categories as needed


• Monthly retainer of at least 20 hours per week, EVERY week, booked and paid in advance for a month at a time = $10 per hour. Limited to TWO monthly retainer clients.


• Transcriptions are not included in the retainable services


• Additional Services - Please contact me for a rate quote. If the service you're requesting is not something I can perform, I'll be happy to direct you to an organization where you can find the right person for the job.

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